Spa Universe is a premier, high-end spa solutions provider catering
to the discerning needs of the spa industry.

31st Floor, Mazaya Business Avenue BB1 Jumeirah Lake Towers, Dubai, U.A.E. P.O.Box: 56290

contact@thespauniverse.com

Terms and Conditions

Welcome to The Spa Universe! 

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.

  1. Acceptance of Terms:

You must be at least 18 years old and have the legal capacity to enter into these Terms to use our website. You represent and warrant that all information you provide to us is accurate, complete, and up-to-date.

  1. Use of Website and Services:

You may use our website and services for personal, non-commercial purposes only. You may not modify, copy, distribute, transmit, display, perform, sell, license, or create derivative works based on our website or services. You may not use our website or services for any illegal or unauthorized purpose, including without limitation, violating any local, state, federal, or international laws or regulations.

  1. Orders and Payment:

All orders placed through our website are subject to availability and confirmation of the order price. We reserve the right to reject or cancel any order for any reason at any time.

Payment for all orders must be made by a valid credit card or other acceptable payment method. You agree to pay all applicable taxes and fees associated with your purchases.

  1. Shipping and Delivery:

We will ship your order to the delivery address provided by you. Shipping times may vary depending on your location and the shipping method you choose. We will provide you with an estimated delivery date at the time of checkout.

You are responsible for any risk of loss or damage to the goods once they have been delivered to the delivery address.

  1. Returns and Refunds:

If you are not satisfied with your purchase, you may return the item(s) within 30 days of the delivery date for a full refund. The item(s) must be in original condition, with all tags and packaging intact.

To initiate a return, please contact us at [insert your email address or contact form]. We will provide you with return instructions.

Please note that shipping costs for returned items are the responsibility of the customer.

  1. Intellectual Property:

The Spa Universe website and all content and materials contained therein, including but not limited to, text, graphics, logos, images, software, and audio, are protected by copyright, trademark, and other intellectual property laws. You may not use any of our content or materials without our express written permission.

  1. Disclaimer of Warranties:

Our website and services are provided “as is” and without any warranties of any kind, express or implied. We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted or error-free, or that defects will be corrected. We do not warrant that our website is free of viruses or other harmful components.

  1. Limitation of Liability:

We will not be liable for any damages of any kind arising out of or in connection with your use of our website or services, including but not limited to, direct, indirect, incidental, consequential, and punitive damages.

  1. Indemnification:

You agree to indemnify, defend, and hold harmless The Spa Universe and its officers, directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of our website or services.

  1. Termination:

We may terminate your access to our website and services at any time, for any reason, without notice.

  1. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law’s provisions.

  1. Entire Agreement:

These Terms constitute the entire agreement between you and The Spa Universe regarding your use of our website and services.

  1. Contact Us:

If you have any questions about these Terms, please contact us  legal@madi-intl.com

Please note: These are sample Terms and Conditions and may need to be modified to fit the specific needs of your business. You should consult with a lawyer to ensure that your Terms and Conditions comply with all applicable laws.