Spa Universe is a premier, high-end spa solutions provider catering
to the discerning needs of the spa industry.

31st Floor, Mazaya Business Avenue BB1 Jumeirah Lake Towers, Dubai, U.A.E. P.O.Box: 56290

contact@thespauniverse.com

Privacy Policy

Welcome to The Spa Universe!

Welcome to The Spa Universe! We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, and your rights regarding your data.

Information We Collect:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment information. We collect this information when you create an account, make a purchase, subscribe to our newsletter, or contact us.
  • Usage Data: We automatically collect information about your use of our website, such as the pages you visit, the links you click, and the searches you make. We also collect information about your device, such as your browser type and operating system.
  • Cookies and Similar Technologies: We use cookies and other similar technologies to track your activity on our website and personalize your experience. Cookies are small files that are placed on your device when you visit a website. They allow us to remember your preferences and settings and to improve the functionality of our website.

How We Use Your Information:

  • To provide and improve our services: We use your information to process your orders, send you confirmation emails, provide customer support, and personalize your experience on our website.
  • For marketing purposes: We may use your information to send you newsletters, promotions, and other marketing materials. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email.
  • For analytics and research: We use your information to analyze our website traffic and user behavior, to improve our website and services, and to develop new products and services.
  • For legal and compliance purposes: We may use your information to comply with our legal obligations, such as to respond to court orders or subpoenas.

Sharing Your Information:

We may share your information with third-party service providers who assist us in operating our website and providing our services. These service providers are bound by contractual obligations to keep your information confidential and to use it only for the purposes described in this Privacy Policy.

We will not share your personal information with any third-party marketers or advertisers without your consent.

Your Data Rights:

  • You have the right to access, correct, and delete your personal information.
  • You have the right to object to the processing of your personal information.
  • You have the right to withdraw your consent to the processing of your personal information.
  • You can exercise these rights by contacting us at legal@madi-intl.com.

Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure, and we cannot guarantee the security of your information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website, so please check back regularly.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at legal@madi-intl.com